Communication and dispatch
Use push-to-talk to contact a person or a group. Map-based dispatch helps supervisors locate staff, call selected users and coordinate a response. Video, images and messages add context from the field.
Calls organised around the task
Use private, group, broadcast and emergency calls. Temporary groups and speaking-priority controls help organise communication around the task.
Share information from the field
Share photos, files, messages and location. Dispatchers can pull, receive and forward video from compatible clients.
Record and review with controlled access
Specify the voice/video recording and playback functions your operation needs. Access is assigned to authorised users.
Manage users, permissions and services centrally
The Service Operation Platform (SOP) provides hierarchical administration of organisations, registered users and groups. Templates and service packages help apply consistent configurations across departments or customer organisations.
A managed communication environment
Field users
Compatible PoC radios, smartphones and selected body cameras
HyTalk
Cellular / Wi-Fi
Dispatch
Calls, video and location
Administration
Users, groups and permissions
Access policies
Set administrator permissions, user authentication and account/device binding policies.
Communication security
End-to-end encryption and central key management are available in supported configurations.
System oversight
Monitor status and alarms, and administer software through network management. Device management and patrol functions can be included where required.
Choose where HyTalk runs
Deploy HyTalk as a hosted service or on customer-controlled infrastructure in physical or virtual environments. Microservices, clustering and active/standby redundancy offer options for capacity planning and service continuity.
Hosted service
Use a managed service model, with the service scope, data location and support arrangements agreed for the project.
Customer-controlled deployment
Select on-premises or cloud infrastructure around your IT policies, integration requirements and availability objectives.
Coverage and performance depend on the available cellular or Wi-Fi service. User capacity, dispatch, recording and redundancy are sized and licensed for the deployment.
Choose the platform around your operation
Compare each solution’s main purpose, operational benefits and typical applications.
Team communication over cellular and Wi-Fi.
Connect existing radio fleets with broadband users.
3GPP mission-critical voice, video and data.
| Solution | Main focus | Key advantages | Ideal applications |
|---|---|---|---|
| Hytera HyTalk | Day-to-day team coordination over cellular and Wi-Fi. | Use existing cellular and Wi-Fi networks for group voice, video and location, with centrally managed users and permissions. | Security teams, logistics and delivery, hospitality and multi-site businesses. |
| Hytera HyTalk Pro | Connect existing radio networks with broadband teams. | Retain compatible DMR/TETRA radios with shared voice groups and unified dispatch; add video and data for broadband users. | Transport operators, utilities and public-safety organisations with existing DMR or TETRA fleets. |
| Hytera HyTalk MC | 3GPP mission-critical voice, video and data. | Network-integrated priority, controlled access and resilient deployment options. | Emergency services, public safety, energy and critical transport operations. |
Applications overlap; select by operational requirements and existing networks. PMR interworking is also available in other HyTalk configurations. HyTalk MC’s network-level priority requires integration with the mobile operator or private network. Services, licensing and resilience are defined for each project.
